Support

We're here to help you with your resume, account or subscription.

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Common questions

Find answers to the most common questions below.

Response time

We usually reply within 24โ€“48 hours on business days.

Frequently asked questions

How do I download my resume as PDF?
When you're finished with your resume, click "Download PDF" in the builder. A Pro subscription is required for downloads.
Can I cancel my subscription?
Yes, you can cancel anytime. Send us a message using the form on this support page and we'll help you.
How do I import an existing resume?
On the home page or dashboard, click "Upload an existing resume" and select your PDF or image. Our AI reads the content and fills in the template.
What do I do if something isn't working?
Try refreshing the page and make sure the file is under 15 MB. If the problem persists, send us a message using the form on this support page.

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